We're thrilled to announce a game-changing update to our shopping experience! At WigStudio1, we understand that choosing the perfect wig is a personal journey, and sometimes what looks great online might not be the perfect fit in person. That's why we're launching a new feature to offer you risk-free returns, ensuring that your shopping experience is as stress-free as possible.

How It Works:

When you add item the first eligible item to your cart, you now have the option to add a small fee of $3.98 to your order.

WigStudio1 Try On Coverage Checkbox on Product page below add to cart

This fee grants you access to our risk-free try-on program. What does that mean for you? Well, it's pretty fantastic!

  • Try On, No Worries: If you decide that a wig isn't quite what you envisioned, you can initiate a return through our portal. With the $3.98 fee, you'll receive a shipping label for any item in your order, and the best part? You'll get a store credit for the full amount you paid for the item.

Opting Out? No Problem!

We understand that options are key, and not everyone might want to participate in the risk-free try-on program. Or you may be re-purchasing your favorite go-to style. If you choose not to add the $3.98 fee at checkout, don't worry! You still have the flexibility to use our return portal.

  • Return Portal Option: Without the $3.98 fee added to your order, you can purchase a return label through our return portal. Ship the item back to us, and you'll still receive a store credit for the full amount paid or a refund, less a 10% restocking fee. This way, you have the freedom to decide which return option works best for you.

What else do I need to know?

All items returned must meet the same quality standards.  If you have a question, read more about our eligible returns before trying on. 

If you do not see the available checkbox, it could be because: 

  1. You are shopping for a final sale item. These items are not eligible for returns or try-on coverage. 
  2. Expedited shipping and Route Protection are nonrefundable.
  3. You've already added an eligible item to your cart.  Once Try-On Coverage is added to your cart one time, all eligible items in your order are covered.  

Conclusion

At WigStudio1, we're dedicated to providing you with the best shopping experience possible. The introduction of our risk-free try-on program reflects our commitment to your satisfaction and confidence in every purchase. So go ahead, explore our collection, and shop with the peace of mind that comes with knowing you have options tailored to your needs!

Happy shopping! 🛍️✨

December 26, 2023 — Sydney Seid-Davis

Leave a comment

Please note: comments must be approved before they are published.